Corporate Discount Books

501 4th Street SE

Loveland, CO 80537

USA

Phone/Text 303-815-4943

 

FAQ's

Which credit cards do you accept?
Can I cancel my order?
I canceled my order but I haven't received a credit yet. How long do credits take?
Can I return an item that is damaged?
What happens if the item I ordered is not available?
Why was I charged sales tax on my purchase?
How long will it take to receive my order?
Can I have an order shipped to my P.O. Box?
Can I ship my order to a different address?
How are shipping charges calculated?
How secure is my on-line transaction?
Do you share my personal information with anybody?


 

Shopping FAQs

 Which credit cards do you accept?
Visa, Mastercard, Corporate cards and Government cards. Back to Top
 

 Can I cancel my order?
Yes, you can. If the item has been shipped you will be charged for shipping and returning the item. If the order has already been sent to the vendor we will attempt to cancel the
order, but cannot guarantee that the cancellation will be possible. If you do receive an order that was canceled, do not accept delivery of the item and call us. Back to Top

 

 I canceled my order but I haven't received a credit yet. How long do credits take?
We submit all requests for credits within 24 hours of receipt; however, it may take 7-10 business days for you to receive your credit. You should see this on your next credit card statement or the following one, depending on where you are in your billing cycle. Back to Top

 

 Can I return an item that is damaged?
If, within 30 days of your purchase, we will replace the damaged item. All other returns are handeled as a cancelled order.Back to Top

 

 What happens if the item I ordered is not available?
An order may be delayed due to availability or other circumstances. We provide confirmation prior to placing all orders, so you know when the item will arrive. In the unlikely event there is a change or delay in filling your
order, we will notify you via phone, postal mail or email. We constantly update our computer system with new information from our vendors to track all backorders. Back to Top

 

 Why was I charged sales tax on my purchase?
Colorado State tax is applied to an item if the billing address is in the state of Colorado and additional tax may be applied for Jefferson County. Back to Top

 

Shipping FAQs
 

 How long will it take to receive my order?
The standard shipping time for orders shipped via USPS Media Mail is 3 -5 days. Back to Top
 

 Can I have an order shipped to my P.O. Box?
Yes. Back to Top

 

 Can I ship my order to a different address? 
Yes! When you place your order and come to the Check Out screen, just replace your address with the address you want to ship your merchandise to, then continue. Back to Top

 

 How are shipping charges calculated?
Shipping charges vary according to product type and destination.

 

Your order is shipped as soon as possible and you are notified at the time of the order as to when this will occur.

 

Most products are shipped via USPostal Service. They offer package insurance and excellent tracking software. Back to Top

 

 How secure is my on-line transaction?
We have 128 bit encryption with SSL/Secure socket layer. Back to Top
 

 

 Do you share my personal information with anybody?
No, your personal information will remain confidential. Back to Top